Terms of Service
Last updated: 2026-10-09
These terms govern your use of Wapee, an appointment booking service. By creating an account or using the service you agree to them.
1. The service
Wapee lets a business manage appointments, staff, clients, a public booking page and a website. Features depend on the plan a business has.
2. Accounts
- You must give accurate information and keep your password safe. You are responsible for activity under your account.
- The person who creates a business is its Owner and is responsible for the people they invite and the roles they give.
- You can delete your account at any time (see how to delete your account).
3. Your data and your clients
You keep ownership of the data you put into Wapee. You are responsible for having a legal basis to collect your clients' data, for telling them how you use it, and for any legal duty to keep records (for example invoices). See the Privacy Policy.
4. Acceptable use
- Do not break the law, send spam, or abuse the booking or messaging features.
- Do not try to access another business's data, probe or overload the service, or reverse engineer it.
- Do not upload content you have no right to use, or unlawful content.
5. Plans, trial and payment
New businesses start with a free trial. Plans and add-ons, and their prices, are shown in the app. Renewal, cancellation and refunds are described in the Refund Policy. Online card payments between a business and its clients are not part of the service.
6. Messages
The service sends booking emails on behalf of a business. You are responsible for the messages you choose to send to your clients.
7. Availability
We work to keep the service running, but we do not promise it will always be available or error free. We may change or remove features, with notice where reasonable.
8. Liability
To the extent the law allows, Wapee is provided "as is" and we are not liable for indirect or lost-profit losses. Nothing here limits liability that cannot be limited by law. (Final wording to be set by a lawyer.)
9. Ending
You can stop using Wapee at any time. We may suspend or end an account that breaks these terms. On deletion your data is removed as described in the Privacy Policy.
10. Governing law
To be set before launch.