Refund Policy

Last updated: 2026-10-10

This policy explains how trials, renewals, cancellations and refunds work for Wapee subscriptions.

1. Free trial

Every new business gets a 14-day free trial. No payment details are needed to start it, and you are not charged during the trial.

2. Automatic renewal

A paid subscription (monthly or yearly) renews automatically at the end of each period until you cancel it.

3. Cancelling

To cancel, email us at support@wapee.online. After you cancel, you keep access until the end of the period you have already paid for, and you are not charged again.

4. Refunds

We do not give refunds for partial periods, including unused time after you cancel, except where the law requires it.

If you were charged in error or charged twice for the same period, tell us within 14 days of the charge and we will refund the incorrect amount.

5. Who processes your payment

Payments are processed by our reseller and merchant of record, Polar Software, Inc., who appears on your receipt and bank statement.

6. Contact

For billing questions or refund requests, email us at support@wapee.online.